Privacy Policy
Clear information about how ORB1TPAY LIMITED handles personal information when you visit our website, contact our team or request our financial process support services.
Information handled with clarity and purpose.
ORB1TPAY LIMITED is responsible for operating this website and providing financial process support services to small and medium-sized businesses. Our services include support with invoicing workflows, expense management processes, financial documentation and filing arrangements.
This Privacy Policy explains what information may be collected through our website, why it is used, how it is retained and the choices and rights available to individuals. It applies to information provided through website forms, consultation requests, email correspondence and normal website interactions.
Who operates this website
ORB1TPAY LIMITED
The website provides information about our financial process support services, including invoicing workflow setup, expense management processes, financial records organisation and financial filing system setup.
London, United Kingdom, WC1N 3AX
What information may be provided
Contact Information
Name, business name, email address, telephone number and other contact details that you voluntarily provide when communicating with us.
Business Information
Information about your business, service requirements, administrative processes and project requirements where relevant to a requested service.
Consultation Information
Information included in consultation requests, enquiries, project discussions, quotations and related correspondence.
Website Information
Technical information such as browser type, device information, approximate location derived from technical data, pages visited and basic website usage information.
Why information is used
Where consent is used as the legal basis for a particular activity, it may be withdrawn at any time. Withdrawal does not affect processing already carried out before consent was withdrawn.
Information connected to practical business administration.
ORB1TPAY LIMITED provides financial process support rather than selling physical goods. Information provided through the website may therefore be used to understand a business requirement, arrange a consultation, prepare a service scope and maintain appropriate administrative records.
Where a business contacts us about a service, the information supplied may be reviewed by members of our team who are involved in handling the relevant enquiry or project. Access is limited to information reasonably required for the relevant business purpose.
When information may be shared
Service Providers
Relevant information may be shared with carefully selected providers who support website hosting, technical maintenance, communications, security or business administration where such access is required.
Professional Support
Information may be made available to professional advisers or business support providers where reasonably required for accounting, legal, compliance or operational administration.
Legal Requirements
Information may be disclosed where required by applicable law, a lawful request or a relevant legal or regulatory process.
Business Administration
Information may be shared internally where necessary to handle an enquiry, provide an agreed service or maintain appropriate business records.
Personal information is handled according to the purpose for which it was collected and the applicable legal basis.
How long information is retained
Personal information is retained only for as long as reasonably necessary for the relevant purpose, subject to applicable legal, accounting, administrative and record-keeping requirements. The following framework provides specific review periods for common categories.
Unresolved Website Enquiries
Basic enquiry information may be reviewed for up to 30 days after an enquiry is closed where no ongoing service or administrative requirement exists.
General Consultation Enquiries
Consultation and service enquiry information may normally be retained for up to 12 months after the last meaningful communication where no project or continuing relationship follows.
Business and Financial Records
Relevant business, service and financial administration records may be retained for up to 6 years where required for established record-keeping, accounting or legal purposes.
Technical Website Records
Basic technical or security records may normally be retained for up to 24 months where needed to maintain website operation, investigate technical issues or support security administration.
Organised handling. Controlled access.
Appropriate technical and organisational measures are used to protect personal information against unauthorised access, loss, alteration or inappropriate disclosure.
Access Control
Access to relevant information is limited according to business responsibilities and operational requirements.
Secure Administration
Business information is handled through appropriate administrative and technical processes.
Ongoing Review
Information handling arrangements may be reviewed when services, website functions or operational requirements change.
Information processed outside the UK
Some technical or service providers used in the operation of a website may process information in countries outside the United Kingdom. Where a relevant international transfer takes place, appropriate legal safeguards will be considered and applied in accordance with applicable data protection requirements.
Where applicable, information about relevant safeguards and transfer arrangements can be requested using the contact details provided in this policy.
How the website may use technical information
Your rights and choices
Access
You may request access to personal information held about you.
Correction
You may ask for inaccurate or incomplete information to be corrected.
Deletion
In appropriate circumstances, you may request deletion of personal information.
Restriction
In certain circumstances, you may ask us to restrict how information is processed.
Objection
You may object to certain processing where the applicable legal requirements allow this right.
Portability
Where applicable, you may request personal information in a suitable structured format.
Consent
Where processing relies on consent, you may withdraw that consent at any time.
Complaint
You may raise concerns with the Information Commissioner’s Office where you believe your information rights have not been properly addressed.
If a request is complex or multiple requests are made, applicable legal provisions may allow the response period to be extended. Where an extension is required, the relevant explanation will be provided.
Information relating to younger visitors
Our website and services are primarily designed for businesses and professional users. We do not intentionally request information from younger visitors for unrelated purposes. If information is provided to us in error and there is a reasonable basis to believe it should not have been collected, we will review the circumstances and take appropriate steps.
Automated decision-making
No solely automated service decision is described by this policy.
Information submitted through the website is used for normal enquiry, consultation and business administration purposes. We do not rely on solely automated decision-making that produces legal or similarly significant effects on individuals as part of the services described by this policy.
Changes to this Privacy Policy
This Privacy Policy may be updated when our website functions, services, information-handling arrangements or applicable requirements change. The latest version will be made available on this page. Where a material change affects how personal information is used, appropriate information will be provided before the new use begins where required.
Questions about your information?
If you would like to ask about the information we hold, exercise an applicable information right or raise a privacy question, please contact ORB1TPAY LIMITED using the details below.
London, United Kingdom, WC1N 3AX